Terms of Service

Introduction

These Terms of Service (“Terms”) govern access to and use of the SupplyLog platform, website, services, operational workflows, and related systems (“SupplyLog”, “Platform”, “Services”).

By accessing or using SupplyLog, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not access or use the platform.

1. About SupplyLog

SupplyLog is an operational platform designed to support:

• Procurement workflows
• Inventory management
• Quality control workflows
• Warehouse operations
• Fulfilment coordination
• Dispatch operations
• Supplier coordination
• Operational visibility and workflow management

SupplyLog is intended for business and operational use.

2. Eligibility

You may use SupplyLog only if you:

• Are authorized to act on behalf of a business
• Are legally capable of entering binding agreements

You agree to comply with all applicable laws, regulations, and operational requirements relating to your use of the Platform.

3. User Accounts

You are responsible for:

• Maintaining the confidentiality of account credentials
• Protecting login credentials and authentication methods
• Managing user permissions and operational roles
• Restricting unauthorized access to your account and workflows
• Providing accurate account and business information

You are responsible for all activity conducted through your account, including activity by authorized users within your organization.

4. Operational Use of the Platform

Users are responsible for:

• Procurement records
• Supplier coordination
• Inventory records
• Operational workflows
• Fulfilment processes
• Dispatch activity
• Quality control records
• Invoicing activity
• Workflow configurations

SupplyLog provides operational infrastructure and workflow tools but does not control or manage your business operations.

5. Acceptable Use

You agree not to:

• Use the Platform unlawfully or for unauthorized purposes
• Attempt unauthorized access to systems, accounts, or data
• Disrupt or interfere with platform infrastructure
• Circumvent security controls or usage restrictions
• Upload or transmit malicious code
• Interfere with other users or operational workflows
• Abuse APIs, integrations, or automated access mechanisms
• Engage in fraudulent or deceptive activity
• Misrepresent operational records or business information

SupplyLog reserves the right to restrict, suspend, or terminate access where use violates these Terms or poses risk to the Platform or other users.

6. Data & Operational Content

Users retain ownership of operational data and content uploaded or managed within the Platform.

You grant SupplyLog permission to:

• Process operational data
• Store operational records
• Facilitate workflows
• Provide platform services
• Improve platform performance and functionality

SupplyLog does not claim ownership over your operational data or business records.

7. Operational Responsibilities

Businesses using SupplyLog remain responsible for:

• Operational processes and workflow execution
• Procurement decisions
• Inventory accuracy
• Supplier management
• Regulatory and operational compliance
• Fulfilment execution
• User permissions and access management
• Operational approvals
• Data accuracy within workflows

SupplyLog is not responsible for user decisions, operational outcomes, or business processes managed through the Platform.

8. Third-Party Integrations

SupplyLog may support integrations with third-party operational systems and services.

SupplyLog is not responsible for:

• Third-party service availability
• External system integrations
• Third-party service failures
• External data handling practices

9. Platform Availability

SupplyLog aims to provide reliable platform access and operational infrastructure.

SupplyLog does not guarantee:

• Continuous availability
• Error-free operation
• Permanent availability of specific features
• Compatibility with all systems or integrations

Maintenance, upgrades, or infrastructure changes may temporarily affect platform availability.

10. Security

SupplyLog implements reasonable technical and organizational safeguards designed to protect platform infrastructure and operational data.

Users are responsible for:

• Internal access controls
• Credential protection
• Monitoring user access
• Maintaining appropriate security practices within their organization

11. Intellectual Property

The Platform, software, documentation, branding, and related intellectual property remain the property of SupplyLog and its licensors.

You may not:

• Copy or distribute platform materials unlawfully
• Reverse engineer platform software except as permitted by law
• Reproduce proprietary platform components without authorization
• Resell or sublicense the Platform without permission
• Create derivative works based on the Platform without authorization

12. Subscription & Commercial Terms

Subscription, pricing, and commercial arrangements are governed separately through:

• Service agreements
• Commercial proposals
• Statements of work
• Implementation contracts
• Subscription arrangements

Information presented on the public website does not constitute a guarantee of service availability, feature access, or pricing.

13. Termination & Suspension

SupplyLog reserves the right to suspend or terminate access where:

• These Terms are violated
• Platform misuse occurs
• Security risks are identified
• Fraudulent activity is suspected
• Commercial payment obligations remain unpaid
• Platform abuse affects other users or infrastructure

Users may discontinue use of the Platform subject to applicable commercial agreements and contractual obligations.

14. Limitation of Liability

To the fullest extent permitted by law, SupplyLog shall not be liable for:

• Indirect or consequential losses
• Operational disruptions
• Business interruption
• Data loss
• Lost profits or revenue
• Supplier disputes
• Operational delays
• External system failures
• Consequential damages arising from platform use

SupplyLog provides operational infrastructure and does not guarantee business or operational outcomes.

15. No Operational Guarantees

SupplyLog does not guarantee:

• Procurement outcomes
• Supplier performance
• Inventory accuracy derived from user-entered data
• Regulatory or operational compliance
• Fulfilment success
• Profitability or financial performance
• Workflow optimization results

Operational responsibility remains with users and businesses using the Platform.

16. Confidentiality

Users agree not to misuse confidential information obtained through the Platform or commercial relationship.

SupplyLog maintains appropriate confidentiality obligations regarding user, operational, and commercial information.

17. Modifications to the Platform

SupplyLog may modify the Platform, including:

• Updating or improving features
• Enhancing operational workflows
• Introducing new functionality
• Updating infrastructure
• Changing integrations
• Removing or replacing features

Such modifications may occur without prior notice where reasonably necessary to maintain security, performance, or operational functionality.

18. Changes to These Terms

SupplyLog may update these Terms periodically.

Updated Terms will be published on this page with revised effective dates where applicable.

Continued use of the Platform after updates may constitute acceptance of revised Terms.

19. Governing Law

These Terms are governed by the laws of England and Wales.

Disputes arising from or relating to these Terms shall be subject to the jurisdiction of the courts of England and Wales.

21. Final Operational Statement

SupplyLog is designed to help businesses centralize procurement, inventory, fulfilment, dispatch, supplier coordination, and operational workflows within one connected operational platform.

SupplyLog provides operational infrastructure and workflow tools; it does not replace your business judgment, internal processes, or responsibility for operational decisions, compliance, and outcomes.