Introduction
SupplyLog (“SupplyLog”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, process, and protect information when you access or use the SupplyLog platform, website, services, and related operational systems.
SupplyLog is designed to support procurement, inventory, fulfilment, warehouse, supplier coordination, and operational workflow management for businesses.
By using SupplyLog, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of information:
Account Information
- Full name
- Company name
- Business email address
- Phone number
- User role and permissions
- Login credentials
Operational Data
- Information uploaded or managed within SupplyLog operational workflows, including:
- Procurement records
- RFQs and purchase orders
- Supplier information
- Inventory records
- Warehouse operations
- Quality control data
- Fulfilment and dispatch information
- Operational workflow activity
- Invoicing and billing records
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Usage activity
- Access timestamps
- System logs
Communication Information
- Information provided through:
- Contact forms
- Support requests
- Sales enquiries
- Demo requests
- Partner applications
2. How We Use Information
We use information to:
Provide the Platform
- Operate and maintain SupplyLog operational workflows and services.
Improve Operational Functionality
- Enhance workflow visibility, automation, operational coordination, and platform performance.
Manage Accounts & Access
- Authenticate users, manage permissions, and maintain operational security.
Support Customers
- Respond to enquiries, provide onboarding assistance, and offer operational support.
Communicate With Users
- Send operational notifications, service updates, onboarding communications, and workflow-related messages.
Maintain Security
- Protect against unauthorized access, abuse, fraud, operational disruption, and security threats.
Improve the Platform
- Analyze usage trends and improve operational workflows, infrastructure, and platform performance.
3. Operational Workflow Data
SupplyLog acts as an operational platform that allows businesses to manage supply workflows and operational processes.
Businesses using SupplyLog are responsible for:
- The operational data they upload
- Their internal workflow usage
- Their supplier and customer records
- Their operational compliance obligations
SupplyLog processes operational information solely for the purpose of providing platform functionality and operational services.
4. Data Sharing
We do not sell personal data.
We may share information only where necessary with:
- Infrastructure providers
- Cloud hosting providers
- Communication service providers
- Payment providers
- Analytics providers
- Operational integration providers
Information is shared only where required to operate, maintain, secure, or improve the platform.
5. Data Security
We implement reasonable technical and organizational safeguards designed to protect operational and account information.
Security measures may include:
- Controlled access management
- Authentication protections
- Encrypted communications
- Infrastructure monitoring
- Role-based permissions
- Operational activity tracking
However, no platform or internet transmission can be guaranteed to be completely secure.
6. User Access & Permissions
Businesses using SupplyLog are responsible for:
- Managing user access permissions
- Assigning operational roles
- Controlling internal access visibility
- Maintaining account security practices
SupplyLog supports role-based operational access controls.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide services
- Maintain operational records
- Support legal obligations
- Resolve disputes
- Enforce agreements
- Improve operational workflows
Retention periods may vary depending on operational and legal requirements.
9. Third-Party Services
SupplyLog may integrate with third-party operational systems and services.
These services may have their own privacy policies and operational practices. SupplyLog is not responsible for the privacy practices of third-party platforms.
10. International Data Processing
Operational information may be processed and stored in locations outside a user’s local jurisdiction depending on infrastructure and hosting arrangements.
By using SupplyLog, users acknowledge that operational data may be processed internationally where necessary to provide the platform.
11. User Rights
Depending on applicable laws and jurisdictions, users may have rights relating to:
- Access to personal information
- Correction of inaccurate information
- Deletion requests
- Restriction of processing
- Data portability
- Objection to certain processing activities
Requests may be submitted using the contact details below.
12. Business Responsibilities
Businesses using SupplyLog remain responsible for:
- Their operational workflows
- Supplier and customer communications
- Internal compliance requirements
- Data accuracy
- User permission management
- Legal and regulatory obligations applicable to their operations
13. Changes to This Policy
SupplyLog may update this Privacy Policy periodically.
Updated versions will be published on this page with revised effective dates where applicable.
Continued use of the platform after updates may constitute acceptance of revised terms.
15. Operational Transparency Statement
SupplyLog is designed to help businesses centralize procurement, inventory, fulfilment, dispatch, supplier coordination, and operational workflows within one connected operational platform.
We are committed to maintaining responsible operational data practices while supporting modern supply operations and enterprise workflow visibility.
14. Contact Information
- Privacy
- privacy@supplylog.com
- General contact
- hello@supplylog.com
- Support
- support@supplylog.com